Reference

Terms That Govern Your bs362 Account

These terms set out what you agree to when you open and use a bs362 account. Access and eligibility depend on your local law and the region you are in — read this before you deposit or place any wager.

Account eligibility appliesbKash, Nagad, Rocket coveredBangladesh-region accessSubject to local law
bs362 Terms That Govern Your bs362 Account
HOW WE OPERATE

How bs362 Handles Your Account Data

We keep your account data only as long as your account is active or as required by applicable law. You can request a copy of your data or ask us to correct inaccurate details by contacting support through live chat or email.

Data Retention

Account records, transaction logs, and identity documents are held for the period required by applicable law. We do not keep data longer than necessary for operational or legal purposes.

Account Security

Your account is protected by password and OTP verification on login. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference — bKash, Nagad, or Rocket. You can manage cookie settings in your browser at any time.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit a written request via email support and we will respond within the timeframe required by applicable law.

TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat widget from any page on bs362 to ask about a specific clause, account restriction, or payment rule. Our team handles terms queries directly.

Email Support

Send a written query to our support address for anything that needs a documented response — account eligibility questions, dispute notices, or formal term clarifications.

Account Help Centre

Log into your account and visit the Help section for self-service answers on deposit rules, withdrawal conditions, and what triggers an account review.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most from account holders in Bangladesh.

Account eligibility depends on your local law and the region you are accessing from. Where access is not permitted under local law, we do not accept registrations.

Yes. Any deposit or withdrawal made through bKash, Nagad, or Rocket falls under these terms alongside the individual wallet provider's own terms and conditions.

We publish updates on this page. Continuing to use your account after a change is posted means you accept the updated terms. Check this page if you are unsure of the current version.

Raise the dispute with our support team within 30 days of the transaction date. Provide your account ID and the transaction reference from your bKash, Nagad, or Rocket history.

We reserve the right to suspend or close accounts that breach these terms, fail eligibility checks, or are accessed from a region where the platform is not permitted.

Send a written request to our email support channel. We will respond within the timeframe required by applicable law and verify your identity before releasing any data.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.