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What Governs Your Account on bs362

These terms set out the rules that apply when you open and use an account on bs362. Access and eligibility depend on your local law and the region you are in — read this before you deposit via bKash, Nagad, or Rocket.

Account EligibilityJurisdiction RulesPayment ConditionsAccount ConductPolicy Updates
bs362 What Governs Your Account on bs362
ACCOUNT SECURITY

How We Handle Your Data and Account

Your account security and data handling are governed by the same terms that cover your deposits and gameplay. We keep your registration details, transaction history, and wallet records only for as long as required under applicable rules. You can request a copy of the data we hold, ask for corrections, or request deletion — contact support through live chat or email with your account details to start that process.

Data Retention We retain account and transaction records for the period required by applicable rules. After that period, data is deleted or anonymised in line with our retention schedule.
Cookie Use Cookies on bs362 support session management and account security. You can adjust cookie preferences through your browser settings at any time without losing account access.
Account Security Your account is protected by OTP verification tied to your registered mobile number. Never share your OTP with anyone — bs362 staff will never ask for it.
Data Requests To access, correct, or delete your personal data, contact support via live chat or email. Include your registered number and the specific request so we can process it promptly.
CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about these terms, need to request a copy of your account data, or want to raise a dispute, our support team handles legal and account queries through the channels below. For payment-related legal questions involving bKash, Nagad, or Rocket transactions, include your transaction reference when you write in.

Team online

Live Chat

Open the chat widget from any page on bs362 to reach the support team directly. Available for account and legal queries during staffed hours.

Email Support

Send detailed legal or account queries to our support email. Include your registered mobile number and a clear description of the issue.

Account Help Centre

The help section inside your account covers common legal questions, data requests, and the steps to close or suspend your account.

Common Questions About These Terms

Below are the questions we hear most often about account eligibility, data rights, and how these terms apply to your use of bs362.

Access depends on your local law and eligible region. It is your responsibility to confirm that using this platform is permitted where you are located before opening an account.

If updated terms are posted and you do not accept them, close your account and withdraw your balance before the change takes effect. Continued use means you accept the revised terms.

Yes. Contact support via live chat or email with your registered mobile number and a data access request. We will process it in line with our retention and data-handling policy.

A hold usually means the wallet account name does not match your bs362 registration details. Contact support with your transaction reference and we will review it manually.

Providing false registration details, using payment methods that do not belong to you, or attempting to manipulate game outcomes are all grounds for suspension under these terms.

Raise a closure request through live chat or the help section inside your account. Withdraw any remaining balance first — closure requests are processed once the account balance is clear.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.