Reference

How bs362 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy explains what we collect when you register, deposit via bKash, Nagad, or Rocket, and use the platform, and how you can request changes or deletion at any time.

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PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Send your request through any of the channels below and include your registered account details so we can verify your identity before making changes.

Live Chat Open the chat window from your account dashboard to raise a privacy request. Our team will confirm receipt and follow up with next steps.

Email Support Send your data request to our support email address listed in your account settings. Include your registered mobile number for faster verification.

Account Settings Some data changes — like updating your contact number or linked wallet — can be made directly from the account settings page without contacting support.

HOW WE PROTECT YOU

Security, Cookies, and Data Retention

We use SSL encryption on every page and every transaction. Your account password is hashed and never stored in plain text. Session cookies expire when you log out, and persistent cookies can be cleared from your browser settings at any time without affecting your account.

Account Security Login attempts are monitored. Suspicious access from an unrecognised device triggers a verification step before your account can be used.

Cookie Control We use session and analytics cookies. You can manage cookie preferences from your browser. Disabling analytics cookies does not affect your ability to deposit or play.

Data Retention Active account data is kept while your account is open. After closure, we retain records only as long as required under applicable law, then delete them.

Change Requests To update or remove your personal data, contact support with your account details. We aim to process verified requests within a reasonable timeframe.

What Information We Hold and Why

bs362 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details, and the payment method you register — whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal creates a transaction record tied to your account wallet. We use this to process payments, verify your

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identity, and keep your account secure. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account from unauthorised use. Cookies track your session state so you stay logged in across pages without
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re-entering credentials. We do not sell your data to third parties. Where we share data with payment processors like bKash or Nagad, it is only what is needed to complete your transaction. Data linked to your account is retained for as long as your account is
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active and for a period after closure as required by applicable law. You can request a copy of your data or ask us to delete it by contacting support. Availability of certain features depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled on bs362.

We collect your name, mobile number, and the payment method you link — bKash, Nagad, or Rocket. We also log your device type and IP address for security purposes.

Your wallet number is stored against your account to process withdrawals. It is encrypted and only shared with the relevant payment provider to complete your transaction.

Yes. Contact support via live chat or email with your registered account details. We will verify your identity and provide your data within a reasonable timeframe.

Send a deletion request through live chat or support email. After identity verification, we will remove your personal data, keeping only what applicable law requires us to retain.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with service providers under strict data agreements.

This policy applies to all account holders. Access to the platform and specific features depends on your local law and eligible regions. Check your local regulations before registering.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bs362 Handles Your Personal Information

Reach Us About Your Data

Security, Cookies, and Data Retention

Common Questions About Your Privacy

01 What personal data does bs362 collect when I register?

02 Is my bKash or Nagad account number stored on bs362?

03 Can I request a copy of all the data bs362 holds on me?

04 How do I ask bs362 to delete my account data?

05 Does bs362 share my data with third parties?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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